I worked with Sarah and Jeremy at The Mortgage Firm and their customer service and knowledge was outstanding. They helped us close quickly (within 3 weeks) and were available to answer questions and guide us through every step of the way. I highly recommend this team!
My background is in business - by trade and by education. No matter the line of business, if it sticks out amongst the rest, the tangibles and intangibles of goodness come at you immediately. Synergy Mortgage Services hits the highest marks of a great business. The team of Clarissa, Kia, and Erinn made my home buying experience one of little effort. They are experienced, proactive, informative, personable, and friendly. Great company; great team.
Kelly had the absolute BEST communication! I could reach her anytime and she was always there to help, even after hours. She had a very quick turnaround time whenever I contacted her regardless of whether it was a call, text, or email. She was also very knowledgeable and spoke to me like a friend rather than a customer. She was amazing and I am very glad we chose The Mortgage Firm for our mortgage.
As a first time homebuyer, I had several questions. Anne and her team took the time to clearly answer them and provided through information regarding every aspect of the mortgage process. She worked hand-in-hand with my realtor and title company to make the purchase of my new home as smooth and as easy as possible!
This was my second closing experience with Teresa, and just like the first closing, this one also closed exactly as promised with no surprises. She is absolutely the best. Jackie was also wonderful and Evan patienly answered all my questions. Great Team.
Patricia was absolutely great. She was consistent with her ability to stay in contact with us regularly, and always willing to discuss and explain any part of the process we were confused about. She never hesitated to back up her calls with emails and documents that were viewable to make understanding easier. Her team stayed on top of everything, and kept unwanted delays to a minimum. I would recommend her to anyone buying a house, especially first time buyers who are a little scared to start the process.
Gina is an absolute rock star! She made the process of buying our first place so simple and easy to understand. She was patient with us when we had questions, and quick to give us the answers we needed. She helped us get where we needed in order to be in the right position to get our first place, and handled every hiccup on the way with ease. I couldn’t have asked for a better experience. Thank you Gina!
Everyone that was assigned to my case was just amazing. They worked so hard & always kept in constant contact with me. Any time I needed to email or call with a question or concern, I was treated very great kindness & professionalism. With very little time to get my mortgage funded, these women worked overtime to get the job done!!
I would definitely recommend The Mortgage Firm to all my family, friends & colleagues!!
Sean was extremely helpful and supportive throughout the entire experience. As first time homebuyers, we had many questions about the home buying process and Sean was always responsive and proactive with providing answers and insight. His industry knowledge and understanding of our needs helped us get the rate we needed and made our closing a smooth and pain free experience. We are very appreciative for all of Sean's help.
Kerry took time out with us from the first day we were referred to him. When other mortgage companies were competing for our business, Kerry's professionalism and respect for our time and money sealed the deal. The Mortgage Firm closed our deal on a very short time frame. The communication was excellent and the process went through without a hitch. We could not have had a better experience.
Communication and patience through a very new experience for me helped ease my mind through the entire home buying process. Advice and guidance from Dan and his team helped save me money in the end! Overall, I had a great experience working with Dan and his team!
The staff were always positive and the paper work seemed to move along very quickly with a minimum of problems, unlike previous experiences I've had with other companies. The management of the company constantly kept us updated and feeling very confident about the entire process.