WHAT OUR CUSTOMERS ARE SAYING
Tony told me exactly what was needed and all his emails provided a link to download the documents that he needed.
Jamie was on the ball as well and responded quickly to all inquiries.
All of my concerns/ questions were answered and importantly to me if Tony or Jamie didn’t know the answer they told me so and got the answer. No nonsense.
Brian was available and answered any questions we had, even the ones about the sale of our old home that weren't apart of the new mortgage he was working on for us. We always received communication from Brian at every step of the process so that we knew exactly what was going on and what the next step would be. Brian and his team were great.
From start to finish Lori and her Loan Partner, Casey were phenomenal! The customer service we received, the communication, attention to detail and professionalism exceeded our expectations. You don't often feel "warm & fuzzy" these days with most business transactions, but this team truly makes you feel at home. We would highly recommend Lori and her dedicated team if your looking for that extra special touch. Well done!
I've known Sue for many years and she made the process of refinancing my home a nice experience. She explained the steps along the way, and helped me in any way she could to complete the process. I would recommend her to anyone who is interested in buying or refinancing.
Jim is a true professional and expert of his field; there are no better. He went above and beyond in every aspect of his job saving us money by researching insurance companies fo us and fought to keep our interest rate locked in even with a delayed closing. When we had issues with closing, Jim lent his expertise to make recommendations to the team to guide everyone in the right directed. If I decided to buy another home or have friends that need loans, Jim will be the first person to call.
Friendliness, courteous, professionalism of every member of staff that I came in contact with. From the first time I met Melanie, I felt as if I had known her forever. Made me feel like family and I was supported every step of the way, which is very important to me. Thank you for everything.
“Once again Kristy and her team show why they are a formidable group in the industry and space they are in by providing top notch information and execution. When we approached her about refinancing, before I knew it, she had advised me, shared with me the market rate and begin the process to execute the savings we were looking for. It all happened so fast so smooth and so right, how could we pass it up. Kristy and the team of professionals she works with are simply sensational. FACTS.”
What an amazing team of professionals, thank you so much for helping us the way you did find a home. Charles Was amazing and we will always be grateful for everything you all did for us. I will always recommend you guys to everyone looking for a home. God bless
It is very stressful purchasing a home, however everyone at the Mortgage Firm was extremely helpful and understanding. They took the extra steps, which made all the difference. Everyone at the Mortgage Firm was compassionate and knowledgeable, I would highlighly recommend the to family and friends.
I just closed on my beautiful condo in Del Ray Beach Florida and Oscar and his team are superb, I recived wite glove service from the beginning untill the very end, Oscor was very patient with me and explained the whole process step by step, all the paperwork was done before the closing day so at that point the big day came we closed in less then 30 minutes, and by the way he came with a gift, it was so appreciated and useful, thank you Oscor you deserve 10 stars if there were that many 😊🙏
Patricia and her team were always friendly, professional and accessible whenever we needed assistance or had questions. Patricia is knowledgeable and walked us through each stage of the process stressfree!! She's smart, confident and trustworthy. We feel confident that our private information was kept safe and secure. She always acted in our best interest. I would recommend her services to my family and friends!! Patricia McCay is the BEST of the best! Class A- 5 Stars!!
It was a pleasure to work with Barry and his team. They are professional, knowledgeable and most importantly, they respond to calls, texts and emails right away. I was never left waiting for an answer to my questions. I would highly recommend them for first time or repeat home buyers.