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Chris was there for us every step of the way. He answered calls, texts, and emails day and night and was incredibly helpful during the whole process. He made the home buying experience far more pleasant. I will recommend Butler Mortgage to everyone. Thanks so much for helping us buy this home. We are so happy!
From our first introduction to the handshake at closing, Bryan made this experience an absolute joy. There was no stress or frustration and we were kept informed every step of the way. What we really liked was the weekly update on the loan progress that was emailed to all interested parties every Friday afternoon!
I have worked with Laura and her staff twice now and will definitely use her again! The entire staff are very pleasant and easy to work with, never made you feel pressured, always felt comfortable. Laura gave so many tips and even saved us money in closing costs by pointing some things out that didn't need to be done. I
Well, let me start by sharing that our overall experience with Christine was incredible. Christine took us under her wing to make sure our questions were answered, but not just answered, she explained all the different scenarios associated with questions.
Every step of the mortgage process was fully explained and if needed, re-explained. Christine was so patient and thorough, we never once felt discouraged. On the contrary, we felt totally embraced during the process. Thank you Christine!
Judith was absolutely amazing! She took the time to provide detailed explanations and expert financial advice to help us make the best decisions. She was there for us every step of the way and was a pleasure to work with. She did everything she could to take care of us like family!
This review needs more stars, 5 is not enough for this team. Vicki and her team took me through the whole process with the greatest courtesy and professionalism. I am one of 'those' people who constantly need updates even if it is 'nothing has changed' I was well informed throughout the whole process and still have hair left. If you are looking to take some pain out of a generally unpleasant process Vicki is the one to do it. Great Job!
Absolutely wonderful. Every question was answered. Tom was available every day of the week, at any time!! I actually had to stop myself and make sure not to reach out late or on a Sunday. Tom answered every time, any time and quickly. Everyone involved was so kind and patient ( so very patent ).
I can't stress enough how helpful everyone was. 5 stars, a rating of 10? Not high enough, this group exceeded our expectations. Tom, Kathy, Karen ( all )thank you so much.
The Mortgage Firm team put me on their backs & made sure that I was aware of every little detail in home buying process. This is my first purchase in Florida, so very happy to cement myself with your assistance. Thanks to all involved for a pleasant & timely experience.
Working with friendly professionals who make you feel as if your loan is the only loan they are processing, and who make the experience seamless. Always looked out for me and took matters into their own hands when I couldn’t get something done myself. Their paperless system is extremely convenient and easy to use. I highly recommend Russ Stewart and The Mortgage Firm team to everyone, whether buying or refinancing. Thanks to all at TMF for your expert assistance in getting me into my new home!
Laura and her whole team made the process so easy. Any and all questions we had they patiently answered, and they were always available to assist us when we needed them. They were all approachable, friendly, and got us to closing quicker than we were expecting! Thanks again for everything!
Clarissa and her team (Caitlin, Shannon) are amazing! Clarissa helps me to close the house in 2 WEEKS since the first day I spoke to her on the phone. This is my first time to buy the house so I have a lots of questions and concerns, but the team have given me a clear direction and walk me through the process smoothly. I highly recommend Clarissa's team to anyone who need the loan for home purchase. Thank you so much, Clarissa and Caitlin!
The experience through out the process of my loan was exceptional. Ivan and his team are well knowledgeable in their field. Ivan was available 24/7 no matter what time I would call him he always responded by phone or e-mail. If I had to obtain another loan I will seek his advice and guidance. I would refer him to my friends. Great is not the word that describe him . He is a people person and with great integrity .