Duties:
The essential functions of this position include, but are not limited to the following:
Reviews closed loan files for accuracy and completeness.
Prepares and delivers files to our various investors.
Verifies that all documents are properly located in the loan file.
Provides clear, effective communications to team members.
Assists with training shipping staff in the department.
Performs additional duties as assigned by management of The Mortgage Firm.
Qualifications:
Excellent and effective written and verbal communication skills
Proficient in Encompass and Microsoft Outlook
Minimum of high school diploma required
Highly detailed and organized with ability to multi-task
Professional image
Physical Demands/Work Environment:
Position may require extended periods of sedentary activity
Position requires use of traditional office equipment such as a computer, laptop, tablet, cell phone, and copy/fax machine
Please be advised that this job description may not be a complete comprehensive list of all responsibilities required for this position and they may change at any time during the course of employment with or without notice.
What Our Customers Say
5
Erin Normand S.
Jamie and her entire team were absolutely exceptional! If I could give them 100 stars, I would. They made the entire process as stree-free as possible. I highly recommend them!
5
Kelly M W.
Joe is an excellent loan officer and overall person. He is always available answer questions. Buying a house was very stressful, but Mortgage Firm made the process seamless. I highly recommend them
5
John Leeland W.
The Mortgage Firm kept constant communication and answered all questions in a timely manner while walking us through every step of the process.
5
Serenity A.
I've now worked with Elizabeth twice and my experience with her the first time is why I chose to reach out to her again. I love working with her shes a great partner to have and very kind and attentive
5
john P.
Vicki is fantastic at her job! She helped my daughter get her first home and had our backs whenever there was a bump in the road. Fantastic work to Vicki and Caitlin!
5
Katheryn F.
Roscoe was incredibly helpful throughout my first home-buying experience. He explained everything clearly, kept me updated, and made the loan process so much less stressful. I’m really grateful for his support.
5
Krista D M.
John was such a pleasure to work with! He was incredibly knowledgeable and guided us through the process seamlessly. He was responsive and answered questions immediately and provided frequent updates throughout so we were always informed about the current status.
5
Debra Kay Z.
Good communication
2
David T.
Everything seemed good up front and I agreed to the terms of the mortgage and we completed the closing process. When it went bad was a month or two after closing when our loan was sold, at least once, maybe
5
Theresa Lavette P.
Absolutely! What made this experience GREAT was the team's exceptinal professionalism, clear communication, and remarkable speed from start to finish. Every step of the refinance process was handled with care, accuracy, and a true sense of partnership. I always felt
