She was professional, positive, and in general a pleasure to work with. Everything happened exactly as she promised, if not better. Moreover, she even surprised both us and our realtor with unexpected gifts. Would definitely do business with her again.
FEMA and Freddie MAC have created a qualification process that is non-sensical, cumbersome and in many cases not required. It confirms my belief that our Government and its agencies do not understand commerce or business. I would never apply for another mortgage without Christian guiding me through such an arduous process.
We have used Christine and her team for several mortgages over the last five years, the service has always been better than we could have hoped for. I have dealt with a number of different mortgage companies over the last 40 years and none of those experiences have been pleasant except for Christine. She does everything she can to make sure you get the best possible financing available for your situation. I was fairly well versed on mortgages and home sales but She taught me a lot of new things.
Barry was very knowledgeable and informative, get whenever I had a question he answered it. Barry also took some my calls and texts after business hours, which was very helpful for me because my work schedule. I would definitely recommend Barry Byrd and the mortgage firm to anyone purchasing property
Everyone we spoke with and/or communicated through email was prompt and professional. We were kept in the loop as to where things were throughout the financial/underwriting portions of the process. I would highly recommend working with Steven and his team. Thanks again for making the purchase of our new home so pleasant and stress free.
There was a lot of unnecessary back and forth caused by careless document preparation. If my husband's name had been spelled correctly on the initial documents, they would not have needed to be resigned. Similarly, there was no reason for the first closing disclosure not to reflect the correct sale price.
I should not have needed to be involved in procuring insurance information once the policy was uploaded.
More support through the end of closing would have been appreciated.
The Mortgage Firm made the process of refinancing our home clean and easy. They answered any and all questions or concerns quickly. Everyone at The Mortgage Firm were professional and courteous. Thank you for making this process easy and worry free.
Dan and his team were extremely professional and personal. They went the extra mile to make sure we got into our dream home. Dan always made himself available for any questions we had and for any advice we were seeking. Thank you for all your hard work!!
How about not attempting to jack up the rate despite a rate lock.
How about actually looking at an employment verification when it comes in instead of weeks later only to find out it wasn’t done correctly which required me to fix it.
How about understanding the difference between a K-1 and a tax return.
How about not attempting to force me to use your insurance policy at the last minute by claiming you couldn’t reach my company. Yet my agent was never called and the insurance company call logs h
We utilized Sarah when obtaining our home loan. Not only is she extremely knowledgeable in the industry, but she went above and beyond what most people would have done for us. Her continued perseverance and fine attention to detail is what allowed for us to obtain our loan. We highly reccommend Sarah! She helped make our dream of owning a home a reality! Shawna La Starza
Gina is an absolute rock star! She made the process of buying our first place so simple and easy to understand. She was patient with us when we had questions, and quick to give us the answers we needed. She helped us get where we needed in order to be in the right position to get our first place, and handled every hiccup on the way with ease. I couldn’t have asked for a better experience. Thank you Gina!
Although we do not understand all the components of a refinance (which can make us feel vulnerable to deceit), we were treated right the first time- and so we have confidence that this business, Christian and Brett are all trustworthy and fair. I most especially appreciate how quick Christian was in getting back to us with any and every question we had along the way.