Anne went above and beyond to help us close this mortgage.... Very professional, just a very lovely person . Cannot say enough about Anne and the whole Family Mortgage Group.They make buying a new home as stress free as possible... Thank you all...
Sarah was really easy to work with and treated us well during the whole process. She made underwriting a more pleasant experience with her guidance we got a loan started and closed in less than 30 days. She also helped us secure insurance and helped us with appraisals. She has an awesome team of folks supporting her. We really wanted small town service and we got that from Sarah and her team.
Lori and her team were very knowledgeable and understanding when it came to our concerns. They helped guide us through each step of the processes and always had an answer for our questions. Lori was very easy to communicate with and very kind. Overall perfect service!
As a first time homebuyer, this process is an absolute nightmare. However, Ed was with me every step of the way! He and his team made this process insanely easy! Ed went above and beyond answering any and all questions I had, even going out of his way to step out of his daughters basketball game for a few minutes to call me and explain one of the documents I was sent. I highly recommend The Mortgage Firm to anyone looking to make the home buying process hassle free!
What I like about Christopher, when he tells you something, he follows through! Not all lenders are as quick and responsive, but Chris was pretty much on point, to be honest, we were not expecting to have his team as our lender until he was referred to us; after talking to him over the phone for about 30 minutes, we got a good vibe from him and we decided to go with him and his team as our
Ryan was AMAZING!! Many other lenders, right off the bat, turned us down because of my husband's credit. From the beginning, Ryan was optimistic, reassuring, and diligent in efforts to provide us with quick and accurate information! 30 minutes before the scheduled closing, the lender decided they weren't go to fund our loan because of impending Hurricane Irma. When I was about to lose it, Ryan was patient, understanding, supportive and extremely helpful!
Working with Christian is such a great benefit for me as a real estate professional because I can focus on my job knowing that he has the financing part for my buyers so i dont have to stress about any unexpected surprises. Always stellar communication, availability and just very nice to work with!
When we ran into obstacles along the way in the mortgage process, Michelle did all she could to reassure us and to lead us to solutions each time. Because our mortgage process was all done remotely, with electronic signatures, the Moore team kept in touch by mail or by phone almost everyday, so that we knew exactly what documents were completed and what documents were outstanding the entire time. Their patience was greatly appreciated.
Dan is really outstanding with delivering a meaningful client experience- we have had the pleasure of working with Dan and his team multiple times. He makes the frightening and stressful process only friendly and supportive. He comes up with solutions that work best for you. He is super likable- but even more important- Dan is great at what he does
Dan Longman and the team at Priority Lending made my refinance a pleasant experience. They were knowledgeable, efficient, responsive, and pleasant. I have used them more than once and have always been pleased with their service. I recommend them without hesitation and will most certainly use them again in the future.
I had a great experience with Vicki and her team (Shannon and Erinn). I'm a first time home buyer and am glad my realtor recommended them. They responded quickly and thoroughly explained any questions I had. The online portal was easy to use and the process went smoothly. Between Synergy and my realtor, they helped make sure that I got everything done that I needed to before our quick closing.
Sam and his entire team (Denise and Julie) were totally awesome. We had some tough circumstances with a short timeline they made it all happen. Also first time home buyers so had our fair share of questions and they were patient and answered everything. I will certainly be recommending TMF and Sam to anyone that needs their services.