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Mr. Burnette was incredibly attentive throughout the whole process. He let us know what to expect ahead of time so that there were no surprises in the application process. There is so much information to provide when applying for a loan and any questions were immediately answered by Don. He put everything in perspective and that helped calm any fears about the whole thing. He had all the answers and even showed up at closing to be with us all the way to the end when keys were in our hands!
Diana was very personable with us. Since our first meeting, we felt like she had our best interest in mind. She did everything in her power to make sure that we had the best mortgage. She was readily available to answer all our questions and made our first time homebuying experience so much less stressful. I will recommend anyone who wants to buy a home to place their trust in Diana.
JD and Caroline made our hone buying experience so easy and smooth. JD went out of his way to make sure we had everything we needed. Always available to answer questions we had, even if they weren't directly related to our loan! Caroline kept our processing going quickly and went above and beyond in communicating with us.
Always keeping me calm! When i would panic Meredith would always reassure me that everything will be okay. AND IT WAS!! I finally got my dream home and i could not be any more thankful. The process was so smooth and they made everything super easy. Charley’s team is outstanding.
Katherine was very quick with her replies, very informative in answering any and all questions we had and was always professional. She was a pleasure to work with and I will definitely be recommending her services to anyone I know looking to buy a home.
Mason and his team, especially Valerie Forbes always kept me abreast of what was going on with my loan. Valerie was awesome and is a great asset to The Mortgage Firm. She gave a personal touch that I think many others would appreciate. Mason and his team are awesome.
Angie and Jamie worked very hard to enable me to realize my dream of owning my own home. Angie found a way to overcome all challenges. She was ever the optimist and a great encouragement to me. I cannot thank her enough for all her hard work! I can't wait to recommend her!
There are not enough words I can use to describe our awesome experience we had working with Sarah. This was the first home that my husband and I had bought together and she worked with us the whole way through. Sarah went above and beyond to help us and made sure that we had everything we needed to help us get our home. So professional and so welcoming and sweet at the same time; a quality that is hard to find in the work field nowadays. I would (and do!) recommend her to any and everyone looking to buy, refinance, or just want to see if they can purchase a home in the near future. Thank you so much Sarah!
Extremely helpful and professional. Very prompt in responding to questions and concerns! Even helped direct me to the right person if necessary. In addition, and most importantly, was very friendly and caring during what was a difficult time for me!
Your team made this a great experience for us. Kept us up to date and were very professional. Communication was great, talking to us through every step of our first time home buying experience. What we needed was a team that would make this happen for us and in a timely manner and you and your team exceeded our expectations expediting everything that came your way. Thank you very much for all the hard work and making our first home a reality.
Angie made the first time home buying process and absolute breeze! She had us closed on our house is record time, kept us updated frequently, and was always pleasant to talk with! I highly recommend anyone with doubts about how hard this process is, go with Angie!
I am very happy to haved found your company for the purchase of our new home! Ms. Jimena helped us all times, she educated,directed and supported us from the beginning to the end of the purchase, very professional and beautiful humble heart person, she always was there to help and listen our concerns. Thank you very much for everything, I highly recommend The Mortgage Firm Lakeland. Thank you very much for the gift you gave us, it was a nice surprise, I'll put it in the kitchen of our new home!