Throughout the loan process there are things you can do and things you can avoid that will make everything run smoother.
Let us show you how we make "Closing Simplified".
Without talking to your Loan Originator first
I wish the survey had an amazing experience button!! We have bought and sold numerous homes and this was by far the most amazing. The process was easy, fast, and FUN! I have never used the words fun and home buying in the same sentence together. Amber was on top of every hurdle, she was upbeat and helpful throughout the entire process. When you work with Amber you feel like she’s an old friend you’ve known all your life. Thank you for being so amazing at your job!
I had a great experience working with Mason and his entire team. Jenny was pleasant and responsive in handling questions and directing me. Valerie, Loan Manager, was excellent and on top of things. Mason had very helpful advise and was involved with the entire process as needed. All in all, I would recommend Mason and his team.
Overall this process was trouble free. Not sure if we selected the best option for our circumstance but feel pretty good anyway. There were absolutely too many folks involved in our process vacations aside, this should not happen. Going to the closing table was a bit concerning. We unsure if we would be getting charged more money to close than the title company calculated. Mary was very nice every time we called. Not sure she answered our questions on a couple of occasions, but nice anyway
Mason and his TEAM are by far the BEST we have worked with during our 8 home purchases... Mason displayed the utmost professionalism, honesty, and is the definition of "say it and mean it"... Having inherited a mess from a previous mortgage company, Mason calmly said he could get our deal done and he came through!!! Besides being great at his profession, Mason is also a great person and it was a pleasure to work with him and shake his hand on our closing day!!! 100% RECOMMENDED! Lou & Kym Falco
Vicki and Erinn are great to work with! They kept me up to date as we moved through the process and were very responsive and informative with all of my questions! Our transaction went smoothly from the application process through closing. They exceeded my expectations!
The personal attention given to us & the help when needed...computer work etc, learning what needed to be done & how to do mortgage paperwork. Also the patience & kindness given to us by the entire mortgage staff. Lisa is at the top of the game. She is the greatest along with Robby. Thanks so much. we will recommend your firm to anyone & everyone.
Gregory and his team is very professional and helpful.
They worked really hard to make sure that we were able to get what we were looking for in a short time. Because of their knowledge and professionalism we were able to get our first home in a month. Thank you again.
Gina did a great job communicating with us. The entire mortgage professionals team was on point. They made it easy. Very competitive with rate and fees. Incredible customer service. They even shopped insurance for us and found us a great policy (something I was not expecting and nor was it their “job”). Great experience
There seem to have been a lot of miscommunication because you people kept contacting wrong person to communicate with. And in the end when the contract was drawn up to be signed there were discrepancies because again you didn't listen to what I had to say and then at the final closing table on the day of closing is when you finally had the documents corrected. I really wasn't satisfied whatsoever and I won't use your company again and I will not recommend it to anyone
We were a customer for Kelly for almost a year. We had a house that we could get due to our fault. But during that time she was the Greatest in helping us, even during the bad time. The second time we used Kelly she helped us Greatly by emailing, texting and phone calls. She was our Cheerleader during this process. Kelly is the Best and would use her Again if we need too!!!!!
Owning a home has always been a goal of mine. Candi secured my loan and made my first-time home buying experience such a pleasant one. She was highly knowledgeable and always professional. She clearly explained the process and each and every option that was available to me. She never dropped the ball and the turnaround was faster than I expected. I could ask any questions knowing I would always receive an answer. Her service is flawless. I recommend Candi to all my friends and co-workers!!!
I left quicken loans. I was tired of being 1 of many trying to get attention and feedback from my lender. Sam and his whole team were likely to answer the phone, quick to call back after leaving a message, and made quick responses after hours with texts. Sam answered all my endless questions. He laid out multiple options for me and gave whole hearted advice.
Getting a mortgage and going through all the steps is time consuming and can be complicated. Sam's team made it as easy as possible.